Assessor Resource
ICPSU464C
Provide customer service and education
Assessment tool
Version 1.0
Issue Date: May 2024
This unit requires the individual to provide service to customers in the printing industry.
This unit describes the performance outcomes, skills and knowledge required to liaise with customers and clients to ensure satisfactory provision of printed products or services.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)